Last Updated: 18 March 2026

Thank you for shopping with us. We value your trust and aim to provide a smooth, worry-free shopping experience. Please read this policy carefully to understand your rights and responsibilities regarding returns, refunds, and cancellations..

1. Eligibility for Returns & Refunds

• Customers must check the product at the time of delivery in front of the delivery agent..
• If the product is damaged, defective, or incorrect, customers should immediately inform the delivery agent and decline the item.
• Once the product is accepted and the delivery agent has left, no return or refund requests will be accepted..
• Returned items must be unused, undamaged, and in their original packaging.

2. Refund Timeline

• Approved refunds are processed within 7–10 working days..
• Refunds will be issued to the original payment method used during purchase. 

3. Order Cancellation.

• Orders can be canceled within 1 hour of placement..
• After 1 hour, the order may already be in processing or shipment, and cancellation may not be possible.

4. Non-Returnable Items.

For hygiene and safety reasons, the following items are not eligible for return or refund:

• Undergarments, socks, and intimate wear.
• Personal care products (e.g., cosmetics, skincare)
• Discounted or clearance items

 5. Policy Updates

 This policy may be updated from time to time without prior notice. Customers are encouraged to review this page periodically.
By shopping with us, you acknowledge and agree to the terms outlined in this Return & Refund Policy.